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Quality Improvement

  
 

The Alamance Caswell Rockingham Local Management Entity is dedicated to a process of Continuous Quality Improvement and has developed a Quality Improvement Program that strives to improve the care provided to individuals with mental health, developmental disabilities and substance abuse diagnosis. It is our goal to accomplish this by providing the most appropriate, high quality oversight, monitoring and technical assistance to community-based services in a manner that is responsive, cost effective, and structured to meet the unique needs of the individual.

For more information on quality improvement please contact one of the following:

Bonnie Hill, QI Specialist
Provider Monitoring
Satisfaction Monitoring
336-513-4200 ext. 4172
E-mail Bonnie Hill

 Barbara Docimo, QI Specialist
Incident Reporting
Provider Monitoring
336-513-4200 ext. 4800
E-mail Barbara Docimo
Helen Feroli, QI Specialist
Community Liaison
Marketing, Planning
336-513-4200 ext. 4127
E-mail Helen Feroli

 Connie Brown, QI Specialist
Complaints & Grievances
NC TOPPS Monitoring
336-513-4200 ext. 4220
E-mail Connie Brown
Joanne Melton, QI Specialist
NC SNAPS
Provider Outcomes Reporting
336-513-4200 ext. 4109
E-mail Joanne Melton

 

   
   
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ACRLME Mission Statement: "To assist individuals and families affected by mental illness, developmental disabilities,
or substance abuse to develop their maximum potential for growth and maturity in dealing with everyday life."