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Utilization > General > Accessing Services

  
 

ACCESSING SERVICES

To access services call the Screening, Triage and Referral (STR) unit:

Dial (336)513-4200.

                                                   1.  Press (1) for English, (2) for Spanish
                                                   2.  Press (1) if you have a life threatening situation or (2) if you are seeking service

For TTY Services call: 336-513-4298

                                                   Your call will be answered by trained staff that will assess your needs and concerns.
                                                   They will discuss your options and help you choose a provider in the community or
                                                   arrange crisis services if needed.

                                                   For emergencies call the Crisis Hotline number:

24/7 Crisis Hotline number is
336-513-4444 or 1-888-543-1444

 

   
   
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ACLME Mission Statement: "To assist individuals and families affected by mental illness, developmental disabilities,
or substance abuse to develop their maximum potential for growth and maturity in dealing with everyday life."